Privacy Policy

Effective Date: August 18, 2026

ArivuAI ("ArivuAI", "we", "us", or "our") operates a digital learning and assessment platform that enables students to study, practise, complete assessments, and review their performance. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you use the ArivuAI application, website, and related services (collectively, the "Services").

We aim to process personal information in a transparent, fair, and purpose-limited manner and to apply appropriate safeguards to protect it.

1. Information We Collect

We may collect information that you provide directly or that is generated through your use of the Services, including:

• Account information: name, email address, mobile number, login credentials, and other information required to create or maintain an account.
• Academic information: class, board, subjects, assessment participation, answers, scores, results, progress, and related learning information.
• Profile information: information such as date of birth or other profile details where the application requests or permits you to provide them.
• Technical information: device type, operating system, application version, IP address, log information, and other technical information reasonably required for security, troubleshooting, and service operation.
• Communications: information you provide when contacting us for support, feedback, or other enquiries.
• Transaction information: where paid features are offered, relevant payment, subscription, order, or transaction details. Payment credentials may be handled directly by the applicable payment service provider rather than stored by ArivuAI.

2. How We Use Personal Information

We may use personal information to:

• create and manage user accounts;
• authenticate users and protect account security;
• provide study, practice, assessment, scoring, and progress features;
• generate and display assessment results;
• send essential service communications, including account verification, OTP/login messages, password resets, assessment notifications, and result-related notifications;
• provide customer support and respond to enquiries;
• maintain, troubleshoot, secure, and improve the Services;
• detect, investigate, and prevent fraud, abuse, unauthorized access, or other violations; and
• comply with applicable legal or regulatory requirements.

3. Email Communications

ArivuAI uses email services to deliver legitimate, application-related communications. These may include verification emails, authentication or OTP messages, password-reset messages, assessment notifications, results, and other transactional communications.

We do not purchase, rent, scrape, or use third-party email lists for ArivuAI communications. We seek to send communications to users in connection with their use of the Services and in accordance with applicable requirements.

4. Legal Basis and Consent

Depending on the circumstances and applicable law, we may process personal information based on consent, the need to provide or administer the Services, compliance with legal obligations, or other lawful grounds available to us.

Where processing is based on consent, you may withdraw consent through the means made available by us. Withdrawal does not affect processing that was already carried out lawfully before withdrawal.

5. Student and Children's Data

ArivuAI is intended for educational use and may be used by students, including students who are minors. We recognize that children's personal information requires additional care.

Where applicable law requires verifiable parental or lawful-guardian consent before processing a child's personal information, we will use appropriate mechanisms intended to obtain and verify that consent.

We do not knowingly use children's personal information for targeted advertising. We seek to collect only information reasonably necessary for the educational and operational purposes of the Services.

6. Sharing and Disclosure

We may disclose personal information only where reasonably necessary for operating the Services, fulfilling a requested service, protecting the platform, or complying with law. Categories of recipients may include:

• technology, hosting, infrastructure, authentication, and security providers;
• transactional email and communication providers;
• payment processors, where paid services are used;
• professional advisers or service providers acting on our behalf; and
• government, regulatory, or law-enforcement authorities where disclosure is required or permitted by applicable law.

We do not sell personal information.

7. Third-Party Service Providers

Third-party providers may process information on our behalf to provide specific technical or operational services. We seek to use providers that maintain appropriate security and confidentiality practices and to limit access to information to what is reasonably necessary for their assigned functions.

8. Data Security

We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, alteration, disclosure, loss, or misuse. Security measures may include access controls, authentication, encryption where appropriate, monitoring, and secure infrastructure practices.

However, no online service or transmission method can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, maintain legitimate business and educational records, resolve disputes, enforce agreements, maintain security, and comply with applicable legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected. When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable requirements.

10. Your Rights and Choices

Subject to applicable law, you may have rights relating to your personal information, including the ability to request access to, correction of, or deletion of information, and to withdraw consent where consent is the basis for processing.

Requests can be submitted using the contact details in Section 13. We may need to verify your identity or authority before acting on a request.

11. Cookies and Similar Technologies

The website or Services may use cookies or similar technologies that are necessary for functionality, security, session management, or service improvement. Where required, we will provide appropriate choices or notices regarding non-essential technologies.

12. International Processing

Some service providers used by ArivuAI may process information in locations outside your state or country. Where personal information is transferred or processed across jurisdictions, we seek to do so in accordance with applicable law and with appropriate safeguards.

13. Contact and Privacy Requests

For questions about this Privacy Policy, privacy requests, or concerns regarding the handling of personal information, please contact:

ArivuAI
Email: info@arivuai.app
Website: arivuai.app

14. Changes to This Privacy Policy

We may update this Privacy Policy when our Services, practices, or legal requirements change. The updated version will be published on this page with a revised effective date. We encourage users to review this page periodically.

This Privacy Policy is intended to provide clear information about ArivuAI's data practices. It should be reviewed and, where appropriate, customized by qualified legal counsel based on the final business structure, data flows, and applicable laws.